LeapQ have not only helped us with the development of our strategic marketing framework and in the training of 900 Telenor people across 13 countries but have helped us truly change our company’s cultural focus towards the customer and towards strategic thinking in our everyday work. During our 3 ½ year long journey so far, LeapQ have become our treasured and most trusted partner.
Director Strategy Support
GID Brand Management
Their Personal Brand definition programme helped me become 100% clear about my mandate for our business and it helped me learn how to tell my story to my organisation.
Vodafone Czech Republic
What makes LeapQ different is their rare ability to engage practically anyone, unleash each individual’s potential to contribute to defining solutions, and ensure a group’s buy-in along the way. In the process, they manage to impart all of their significant wisdom and experience without ever imposing it. Their approach is always well structured, yet creative at the same time. It’s no wonder they’ve become such a valued partner to so many of our business units. Personally, I’m a big fan.
Oliver von Gaggern
Chief Strategy Officer
The LeapQ team helped us pull all the pieces of our strategy together in a way that all of our stakeholders could understand and believe in. We are very pleased not only with the outcome of their work, but also with the way in which they supported us in moving from strategy into execution.
The team at LeapQ have helped transform the way we do marketing across the Telenor Group. Through their experiential master class programmes and their work in supporting of our business units in actually defining their strategies and plans, they’ve entrenched a “marketing mindset” across our organisation that goes way beyond the marketing function.
We created a brand and business renaissance with the team from LeapQ.
Jose Ramon Azurmendi
The LeapQ team engaged us in storytelling to help us define the core purpose and brand positioning for our new business, Tokii. We’ve used it like a compass… it has helped guide us ever since.
We have an ambitious goal of becoming the best employer in Bulgaria. That’s why we called on LeapQ to help us. Through their facilitated approach they helped us build a sustainable and enabling foundation to acquire keep and grow the right talent. Their approach and effort ensured we were clear on whom we wanted to target, had deep insight about their needs, developed a winning employee brand platform and value proposition to engage them, and we had the enablers in place inside our company to successfully execute and deliver on our promise. All this was completed with keeping alignment with our companys long-term strategic direction and with our external brand platform. And now it’s full steam ahead thanks to LeapQ!
In the 25 years of my professional life, I came across several consultants. Stephen Blanchette is unique. He combines a bright mind with a practical charisma. He is inspiring, catalytic and the perfect management partner to enable change within an organization
Head of Corporate Communications
The team from LeapQ led us on an experiential learning journey that was as inspiring and thought-provoking as it was practical. It enabled us to gain the kind of hands-on experience that gave us the confidence to walk away and take on our strategic marketing planning and implementation process for real.
Director of Strategy and Brand Portfolio
LeapQ have taken us on a customer-centric journey that has changed the way we do business. First by giving us fresh insight by looking at our business through the eyes of our customers. Then through their inspiring use of storytelling to help us define a new strategic vision. And thirdly, by sharing proven practices to ensure a successful transition from strategy to execution. Of course it’s a never-ending journey, but we’ve made great progress thanks to LeapQ.
Yota is an ambitious Russian brand with global aspirations. When it came to defining our customer experience strategy the team from LeapQ not only helped us see the big picture they helped us paint it. It’s that combination of both the inspiring and the practical that has kept them on Yota’s short list as one of our most trusted resources.
Products & Customer Experience
Working with LeapQ has been an absolute delight. Their expert facilitation and coaching enabled us to define our strategy for ourselves, create innovative new propositions and ensure the buy-in of stakeholders across our four markets. And we learned so much along the way. They’ve been a fantastic partner for us.
Head of Customer Centricity
Canal Digital Nordics
I don’t like using consultants in general. I find they often have little real life experience to back up those fancy PowerPoint slides. I hired Stephen from LeapQ because he’s got real world experience and has made his share of real life mistakes and wins. I found this key in helping us to find a market positioning for our brand that was relevant and implementable
When it comes to Customer Experience, they’re our most trusted advisors. They’re great to work with and have helped us help our partner markets make real progress quickly.
Customer Marketing Manager
Brand & CEx Team
Vodafone Group Services Limited